Meet The Team

As the President of SDL, Brian is committed to the development and innovation of our municipal management software. He personally oversees the development of specific product lines such as SDL Portal, SDL Mobile and Online Plan Review.

Brian Flood

President
Director Of Development
Jack is the Vice President of Operations, ensuring our client’s needs are being met both from a software and customer service standpoint. He oversees the sales, customer success, marketing, technical support and training teams.

Jack Flood

Vice President
Director of Operations
Seamus oversees the SDL Desktop solution. He works closely with clients to ensure SDL Desktop meets their needs from a functionality, data and automation standpoint.

Seamus Flood

Vice President
Tom and his sales team help local governments to modernize with software solutions that streamline department processes and empower residents to engage online.

Tom Hurley

Director of Sales
As Director of Customer Success, Dee ensures that our existing clients have the knowledge and tools they need to take full advantage of our municipal management software.

Dee Haege

Director of Customer Success
Eileen hosts in-house and offsite trainings to ensure that our clients have the knowledge and tools they need to take full advantage of our municipal management software.

Eileen Blancato

Director of Training
John develops and oversees SDL’s two municipal website solutions: GovSites & SDL Sites.

John Flanagan

Director of Sites

Emily oversees the strategy and execution of our marketing materials, events, communication and initiatives.

Emily Burns

Director of Marketing
Mike is a Junior Developer at SDL, assisting with the development of specific product lines.

Michael DeFrancesco

Junior Developer
Kate is a developer at SDL. She’s specifically responsible for SDL Portal and Online Plan Review (which handles the plan review process from start to finish).

Kate Flood

Developer
Madison assists our SDL Sites and GovSites clients with content updates, web design and support.

Madison Franczak

Senior Webmaster

Brandon manages our onboarding process for all new clients. He is also a certified GIS professional.

Brandon Griswold

Technical Support & Onboarding Manager
As part of SDL's Customer Success Team, Meg helps to ensure our existing clients have the knowledge and tools they need to take full advantage of our software.

Megan Kelly

Sales & Customer Success
Mike is a valued member of our support team assisting clients with any questions or issues.

Michael Grmek

Technical Support
Wendy is a valued member of our support team assisting clients with any questions or issues.

Wendy Grohol

Technical Support
Jake is our Junior Programmer assisting with data management and front-end web development.

Jake Hurley

Junior Programmer
As part of SDL's Customer Success Team, Linda assists with client outreach, training and support.

Linda Scano

Customer Success and Training Assistant
Brendhan is a valued member of our customer support team with a focus in GIS Mapping.

Brendhan Kennedy

Technical Support & GIS
Steve is a valued member of our support team assisting clients with any questions or issues.

Steven Kwong

Technical Support
Dale is a valued member of our customer support team specializing in SDL Mobile, SDL Portal and SQL Server.

Dale Matthews

Technical Support & Testing Supervisor
As part of SDL's Sales team, Reed helps local governments to modernize with software solutions that streamline department processes and empower residents to engage online.

Reed Pelliconi

Sales

In addition to being a valued member of SDL’s technical support team, Charlie assists with client deployments and various Building initiatives.

Charlie Pierson

Technical Support & Onboarding
As part of SDL's Sales team, Lindsay helps local governments to modernize with software solutions that streamline department processes and empower residents to engage online.

Lindsay Valle

Sales

Carly Phelps

Technical Support Manager

Search