/ SDL Connect

Optimize Operations and Unite Teams

SDL Connect provides an agile experience for local government departments and the communities they serve. Built with a powerful GIS integration, SDL Connect adapts to your specific needs. Whether digitizing services with configurable forms or managing complex collaborative workflows, our solution delivers meaningful, data-driven insights.

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Comprehensive Solution

Manage local government operations in a platform with robust GIS integration that reduces the need for multiple vendors.

Comprehensive Solution

Manage local government operations in a platform with robust GIS integration that reduces the need for multiple vendors.

Agile & Scalable

SDL Connect scales with your local government. Quickly bring services online with configurable digital forms and streamline operations using workflows and checklists.

Agile & Scalable

SDL Connect scales with your local government. Quickly bring services online with configurable digital forms and streamline operations using workflows and checklists.

Increased Visibility

Gain a comprehensive multi-department view of government workflows that ensures all employees have a shared view regardless of their job function.

Increased Visibility

Gain a comprehensive multi-department view of government workflows that ensures all employees have a shared view regardless of their job function.

Unified Resident Experience

Give residents increased access to online services by implementing our configurable digital forms. Include application instructions and ensure all required information is captured at the time of submission.

Unified Resident Experience

Give residents increased access to online services by implementing our configurable digital forms. Include application instructions and ensure all required information is captured at the time of submission.

Efficiency & Collaboration

Streamline operations across departments, reducing manual effort, and fostering better communication and coordination.

Efficiency & Collaboration

Streamline operations across departments, reducing manual effort, and fostering better communication and coordination.

Configurable Fees

Not all fee schedules are the same. SDL accounts for simple and complex fees, which can be configured for everything from simple applications to complex permits that require multiple inputs.

Configurable Fees

Not all fee schedules are the same. SDL accounts for simple and complex fees, which can be configured for everything from simple applications to complex permits that require multiple inputs.

Advanced Search & Reporting

Easily export data from our system to report on local or state fees, surcharges, and permit activity.

Advanced Search & Reporting

Easily export data from our system to report on local or state fees, surcharges, and permit activity.

AI Assistant

AI Assistant helps answer common application questions and reduces calls and in-person visitors. Layer on two-way messaging to streamline communication with applicants.

AI Assistant

AI Assistant helps answer common application questions and reduces calls and in-person visitors. Layer on two-way messaging to streamline communication with applicants.

Stay Connected in the Field

The SDL Mobile app empowers field employees to perform tasks like inspections and service requests on the go, without needing to return to the office. Real-time data access enhances productivity and accuracy.

True mobile experience available in app stores, unlike competitors who offer only mobile-optimized sites.

Enhances field productivity by enabling remote access to essential data and tools.

Streamlines service requests directly from the field, improving response times.

Leverage our integration with ICC and General Code and import local statutes and ordinances to associate them to a violation while in the field.

Empower Residents With Mobile Access

SDL’s Portal App provides residents with mobile access to local government services, enabling them to submit applications, check request statuses, and access vital information on their smartphones.

Boosts resident connectivity by providing easy mobile access to services, reducing the need for in-person visits.

Check the status of projects on the go and submit requests straight from your mobile device.

Mobile alerts provide residents with easy access to updates and notifications.

Flexible Access for Residents

The SDL Resident Portal offers the same capabilities as the mobile app through a web browser, giving residents flexible access to local government services anytime, anywhere.

24/7 online access to services, increasing convenience and satisfaction.

Flexible options for residents to manage requests and access services from any device.

Streamline Your Building Processes

Our Electronic Plan Review works seamlessly with SDL Connect to streamline communication by creating workflows that mimic your existing review processes. Automate updates as steps are completed.

Reduces paper use by moving the plan review process online.

Keeps projects on track with a streamlined digital workflow.

Forms Tailored to Your Needs

SDL Connect’s configurable form builder allows departments to create forms for traditional workflows while remaining flexible enough to manage other government departments like IT and HR, reducing the need for multiple vendors.

Supports existing workflows by allowing departments to configure forms as needed.

Enhances efficiency with forms tailored to specific departmental needs.

Drag and drop editor means little technical knowledge is required to create and manage forms.

Who We Serve

SDL Connect supports government departments with tailored solutions that streamline workflows and enhance service delivery. Our intuitive form builder offers flexible options for unique needs.

Building Permitting
Code Enforcement
Permits & Licensing
Land Use
Request Management
Community Development
Government Websites
Flexible Department Uses

Discover the Power of SDL Connect

Whether you’re looking to streamline workflows or enhance resident connectivity, SDL Connect has the solutions you need.

SDL Connect has integrations that allow the county to accept online payments, secure documents, schedule appointments, apply e- signatures and create workflows, making our programs and services more accessible to our constituents.

Laura Baker

SDL Mobile for my inspectors is very helpful.

We’ve seen an increase in participation across the board in everything we’ve done.

Michael Humphrey

The SDL Portal has been a great way for families to apply for child care assistance online. One of the best features is that the forms include all of the paper requirements in one digital application.

Kezia Moore

The Impact of SDL Connect

Dive into our use cases to see how our solutions optimize operations, improve service delivery, and meet the needs of communities.

Use Cases Browse Products

The Impact of SDL Connect

Dive into our use cases to see how our solutions optimize operations, improve service delivery, and meet the needs of communities.

Use Cases Browse Products