With SDL Connect, departments can move critical citizen services online.
Historically, anyone looking to apply for childcare assistance needed to submit an application by mail, fax, or physically drop it off at the county’s Department of Social Services office.
After the State of New York increased its eligibility thresholds, the county needed to transition off paper processes to support the increase in families seeking childcare assistance.
Historically, anyone looking to apply for childcare assistance needed to submit an application by mail, fax, or physically drop it off at the county’s Department of Social Services office.
After the State of New York increased its eligibility thresholds, the county needed to transition off paper processes to support the increase in families seeking childcare assistance.