Our Customer Success Team

Our team is your go-to for any questions or concerns you have if you’re unsure of who to ask, including:

  • General inquiries 
  • New product information - SDL Online, Remote Inspections, SDL Online Plan Review 
  • License expansions - additional departments / seats / modules as well as SDL Hosting 
  • SDL Portal activation assistance, citizen engagement and marketing materials 
  • SDL Mobile - information on purchasing SDL issued devices
  • Increasing municipal-wide knowledge and usage
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