What's Included?

SDL’s software is a comprehensive municipal management solution. With the SDL Enterprise License, your municipality will receive:


  1. Functionality for many departments and common municipal workflows
  2. Solutions for desktop, tablet and mobile devices
  3. Resident-facing app and portal to streamline citizen engagement
  4. Municipal website that syncs with all other SDL systems for a seamless user experience


Included Solutions

SDL Desktop, SDL Portal, SDL Mobile, SDL Citizen and SDL Sites are all included in your Enterprise License. All platforms sync in real-time to provide one interconnected solution. 

SDL Desktop
SDL Mobile
SDL Citizen
SDL Portal
SDL Sites

SDL Desktop

SDL Desktop is a powerful desktop application for municipal staff that connects departments and automates processes
What Can Municipal Staff Do With SDL Desktop?
  • View tasks
  • Search for information
  • View property history
  • Navigate GIS Map
  • Process requests, concerns, applications, etc..
  • Schedule personnel 
  • Track usage
  • Pull reports
  • And much more….
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SDL Portal

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SDL Portal is a web-based tool for residents and municipal staff to conveniently access public data. Municipal staff can use the portal as a quick reference tool whereas residents can engage with their municipality through the portal.
What Can Municipal Staff Do With SDL Portal?
  • Search for information
  • View concerns
  • Access inspections
  • View requests
  • Check status updates
  • Track usage
  • Pull reports
  • And much more…

SDL Mobile

SDL Mobile is a mobile app allows for increased field productivity. Inspectors, sub-code officials and other municipal field employees can process inspections, manage tasks and access property history on the go. 

What Can Municipal Staff Do With SDL Mobile?
  • Complete inspections
  • Attach pictures
  • Manage tasks
  • Search property history
  • Access permits and other documents
  • Schedule personnel 
  • Navigate GIS map
  • Set reminders for recurring tasks
  • And much more….
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SDL Citizen

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SDL Citizen is a free mobile app that provides residents with an additional engagement option. 

What Can A Resident Do With SDL Citizen?
  • Search for information
  • Share concerns
  • Schedule inspections
  • Submit applications
  • Set Alerts
  • Submit OPRA Requests
  • Check status updates
  • View location-based content 
  • And much more….

SDL Sites

SDL Sites is a municipal website that will increase engagement and enhance communication with your residents. Not only does the website provide a fresh look and personalized web experience, it is yet another tool that residents can use to search for information, check requests, set alerts, schedule inspections and manage renewals directly on their town’s website. Any action taken on SDL Sites will seamlessly integrate with the other SDL platforms to streamline municipal workflow. 


Website hosting, security and support is included as part of this platform.  

What Can Municipal Staff Do With SDL Sites?
  • Drag and drop content
  • Easily add new pages
  • Perform updates on-the-go
  • Organize calendars, documents, and pages
  • Benefit from integrated pagebuilder
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