Collaborate across departments
40% decrease in OPRA requests
Enable resident access to reduce phone calls and foot traffic
How SDL Makes Your Job Easier
OPRA MANAGEMENT
Track the status, department assignment, location and closure time for OPRA requests
COLLABORATION
Assign tasks, access information and work in tandem with other departments
COMPLETE RECORDS
SDL modules work together to provide a comprehensive view of property history by department and parcel
CITIZEN ENGAGEMENT
Empower residents to submit requests, access records and report concerns online
STREAMLINE TASKS
Manage and issue applications, permits and licenses (Liquor, taxi, mercantile, parking, games of chance, etc.)
MAINTAIN CONTACTS
Maintain contact information & terms for municipal board members
One Seamless Solution
Step 1
Resident submits OPRA request via portal, mobile app or municipal website
Step 2
Clerk receives request and automated timer is started
Step 3
Clerk fulfills request or assigns to another department
Step 4
Clerk checks dashboard to view status of all OPRA requests and follows up where needed
Step 5
Resident receives notification of fulfilled request
What our clients are saying
