Onboarding

SDL is here every step of the way, from installation to training. 

Onboarding

Our onboarding process is initiated once we have a purchase order and signed license agreement in place. From there, SDL partners with your municipality to schedule any necessary installations, data conversions and training prior to your deployment date.  

Installation

SDL offers a variety of installation services and will work with your municipality to identify what assistance is needed. Our services consist of:

  • On-premise server installations
  • Software installation on desktop
  • Configuration of Windows and SQL servers 


Data Conversion

When converting your data, SDL will review your existing data sets and determine the best way to translate that data to our system. To ensure the data will migrate properly, a test import is conducted to give the municipality a chance to review the fields and locations prior to the final data import.  

SDL supports data imports from the following vendors. If your municipality tracks your data manually or uses another vendor, a custom build may be required to complete the conversion.

Supported Data Import Vendors:

  • Cartegraph
  • ESP
  • FastTrack.gov
  • Firehouse
  • GoLogic
  • GOVPILOT
  • GovXcel
  • IPMS
  • LUCARS
  • MACS
  • MILS
  • MC Systems - Enforcer
  • MC Systems - MPAS
  • Mitchell Humphrey
  • MobileEyes
  • Munidex
  • Permits NJ
  • PROCARS
  • ProPhoenix
  • Pubworks
  • Roadrunner
  • SCA - Municity
  • Techtron
  • UCCARS
  • UCCARS II

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